Privacy Policy

Last updated: March 19, 2025

Overview

This Privacy Policy explains how Sigmine ("Sigmine", "we", "our", or "us") collects, uses, and protects information when you use our mobile applications and websites (the "Services").

We use your data only to provide and secure the Services, meet compliance requirements (for example, KYC/AML), prevent abuse, and improve user experience. We do not sell personal data.

Information We Collect

We collect only what is necessary to operate a secure crypto application:

• Account Data: name and email for registration, authentication, and support.
• Identity Verification (KYC) Data: camera access during identity verification to capture images/video for liveness assessment and identity validation, processed by Sigmine and/or compliant verification providers.
• Device and Usage Data: IP address, device identifiers, app version, and interaction logs for fraud detection, platform security, and reliability.
• Wallet and Transaction Information: wallet addresses you connect, transaction hashes, and related metadata necessary to enable features and ensure auditability.

How We Use Information

• Account creation, authentication, and user support.
• Compliance with applicable KYC/AML requirements for crypto operations.
• Detection, prevention, and investigation of fraud, abuse, and violations of our Terms.
• Operating, maintaining, and improving the Services and user experience.
• Communicating important updates about security, features, and policy changes.

Identity Verification and Camera Use

During KYC, we request camera access. Captured media is processed solely for liveness and identity verification. We do not use this data for advertising or personalization. Access is strictly limited, encrypted in transit and at rest, and retained only as required for legal and operational purposes.

Legal Bases

Where applicable, we rely on the following legal bases:

• Contract: providing and operating the Services.
• Legal Obligations: complying with KYC/AML and other regulatory duties that apply to crypto services.
• Legitimate Interests: securing our platform, preventing fraud, and improving functionality.
• Consent: where required (for example, granting camera permissions).

Data Sharing

We share information with service providers who help us operate the Services (identity verification, analytics, security, and cloud hosting). These providers follow contractual and technical safeguards. Some providers may process data outside your country; where required, we apply appropriate safeguards. We may also disclose data to comply with law, enforce our terms, or protect rights, property, and safety.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, meet compliance obligations, resolve disputes, and enforce agreements. Retention periods vary by data category and regulatory requirement.

Security

We implement organizational and technical measures to protect your data. However, no method of transmission or storage is completely secure. We continuously improve our controls and monitor for abuse.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data, object to certain processing, and request data portability. To exercise rights, contact us at support@sigmine.io.

Children

The Services are not directed to children under 18.

Changes to This Policy

We may update this Policy from time to time. Material changes will be communicated via the Services or by email where appropriate. The "Last updated" date indicates the latest revision.

Contact Us

Questions or requests can be sent to support@sigmine.io.